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ISC Class XII Board Specimen 2021 : Hospital Management

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ISC 12th
Indian School Certificate Examination (ISC), New Delhi
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HOSPITALITY MANAGEMENT (Maximum Marks: 70) (Time allowed: Three hours) (Candidates are allowed additional 15 minutes for only reading the paper. They must NOT start writing during this time.) ---------------------------------------------------------------------------------------------------------------Answer Question 1 from Part I and five questions from Part II. The intended marks for questions or parts of questions are given in brackets [ ]. ---------------------------------------------------------------------------------------------------------------PART I (20 Marks) Answer all questions. Question 1 Answer briefly each of the following questions: (i) What are the two important Conceptual Skills required for Hospitality? (ii) Expand the abbreviation UNWTO. (iii) List any four main Meal Periods. (iv) What is a Menu? (v) What are the three broad classifications of hotels? (vi) Name any two types of services made available in the Food and Beverage Service area of a hotel. (vii) How are the guest rooms classified? [10 2] (viii) What does the abbreviation SOP stand for? (ix) What is meant by the nutritional value of food? (x) Name any two operational areas of a Hotel. ---------------------------------------------------------------------------------------------------------------------ISC SPECIMEN QUESTION PAPER 2021

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